Refund Policy

1. Scope & Applicability
This policy applies to services (consultations, documentation assistance, advisory) offered by RR INFRA Property Consultants — not property purchase/sale, booking advances to developers.

2. Refund Eligibility

• If we fail to deliver an agreed consultancy/service, you may request a refund.

• Refund requests must be made within 7 business days from the date of payment.

• We will evaluate the claim; if valid, refunds will be credited to the original payment method within 14 business days.

3. Non-Refundable Items

• Property booking advances, registration fees, or construction payments to developers or sellers.

• Services already fully rendered.

• Duplicate payments or incorrect transfers not intimated within 48 hours.

4. Partial Refunds / Deductions
We may deduct administrative or processing fees (e.g. 5–10%) depending on the incurred cost to deliver partial service.

5. How to Request a Refund

• Contact us at [leads@rr-infra.in] or via the support page.

• Provide payment proof, invoice, and reason.

• Our team will review and respond within 3 business days.

6. Disputes
If you disagree with the decision, appeal can be made, and unresolved issues may go to arbitration under Indian law.